Why are there only 4 ball bearings on your reels compared to other high end reels that have many more?

The reason is simple - they are not needed. There are four (4) major areas where a ball bearing is required for strength and performance, putting a ball bearing in anywhere else is not necessary.

What is the differences between the SX series and the XL series?

The SX series is the top of the line series. There are 3 main differences between the two series.

  1. While both reels come with stainless steel ball bearings, the SX comes with an upgraded, ABEC hi-precision stainless ball bearing.
  2. The SX series comes with a stainless steel main shaft, the XL series comes with a steel shaft.
  3. The SX series is built from aircraft grade carbon fiber, (body of 180 and 240 aluminum) which is light weight but stronger than standard composite material.

What is aircraft grade carbon fiber?

It is one of the latest and greatest composite materials that is replacing steel components in airplanes, rockets and many other items. Carbon fiber is much lighter than steel, stronger than steel, but does not corrode like steel.

Why should I buy this reel over any other spinning reel?

There are several reasons. The SuperCaster reel greatly improves the performance and capabilities of a spinning reel in all these areas:

  1. It has exceptional casting ability, better than the traditional long nose reel.
  2. It cast a wider range of line, from 2 lb to 16 lb line better than reels built specifically for these sizes.
  3. It decreases line twist as much as 3 times less.
  4. It greatly decreases line memory.
  5. It casts braided line better off a wide spool than a narrow.
  6. It has the worlds most consistent and steady drag.
  7. It’s a light tackle spinning reel and a heavy tackle spinning reel all in one.

Does it come with a good drag?

NO, it comes with a superior drag!

First, the wide spool reel creates more torque than a narrow spool reel. This creates a drag that starts out quicker which means there will be no spike in the drag to break a SuperCaster drag free. (i.e: With a narrow, low torque spool, a drag set at 5 lbs. might need 7 to 8 lbs of tension to get the spool spinning. With a high torque SuperCaster spool, a 5 lb. drag setting will break free at 5 lbs.)

Second, the drag washers are a mix of metal and a proprietary composite material. The composite material is designed to actually back off as the line comes off the spool. The reason for this is that as line comes off a spool, it takes more force to pull it; therefore, most drags increase as line is pulled off. SuperCaster drags back off to compensate for this situation which results in the drag setting staying consistent from start to finish. This is why SuperCaster reels have what we call the SDS drag, Steady Drag System. You don’t have to compensate for the drag; our drag compensates for you.

Third, SDS drags have a fine range of adjustment to compensate for the wide range of lines that can be used on a SuperCaster reel. Whether your fishing 2 lb. line or 30 lb. braid, the drag can be set for either, or every minor step in-between.

Do SuperCaster reels actually cast further?

Yes. The SuperCaster casts a Country Mile! Independent tests, and angler testimony validates that SuperCaster reels, with the wide spool do cast effortlessly further than long nose spooled spinning reels which are the standard configuration of all other spinning reels sold. The most common comment we hear regarding this claim is, “Your reel does exactly what you said it would, cast farther.”

Will SuperCaster work with braided line?

The SuperCaster feature works great with the characteristics of braided line because bigger loops manage the line better than a small wrap. The braided line flows off the spool easier and faster.

What is a SuperCaster reel?

The SuperCaster reel is a patented spinning reel design that has revolutionized the spinning reel as we know it today! The SuperCaster reel has a wide and narrow spool which is a departure from what has become the traditional low and narrow spool reel. The SuperCaster is designed to allow line to be wound on in bigger loops. With the SuperCaster there is less line memory, less line twist, casting is much easier and you can cast furthe! The SuperCaster's wider, shorter spool has significant drag advantages and with a smaller main shaft the size of the reel can be greatly decreased which creates a much lighter reel than comparable reels.

What does a SuperCaster reel do that other spinning reels don’t?

The wide spool puts line on a bigger spool, with bigger loops:

  1. The larger the loops the easier the line will come off the spool. Less resistant equal more casting distance.
  2. Wrapping on large loop on a spool as opposed to wrapping 2 or 3 loops on a more narrow spool mean you can cut down on line twist by 2 to 3 times. That is significant!!!
  3. Bigger and fewer loops will result in less line memory that occurs from wrapping line on a small arbor spool.
  4. The wider spool will cast braided lines better.
  5. The wider spool will handle a much greater range of lines (4 lb to 16 lb) than a standard reel with a body size that matches the spool size and is for a much smaller range of line use. (i.e. 4 lb. to 8 lb.)

Where do I send my US REEL for warranty or service repair?

You can send your SuperCaster reel to our authorized warranty and service center: Southwestern Parts and Service, Attn: Shane Moore, 605 West Mockingbird Lane, Dallas, Texas 75247. You will need to obtain a return authorization number by calling US REEL at 314-962-9500. US REEL is currently setting up additional warranty and authorized service centers throughout the United States. Once established, You will be able to send your reel to any of these locations found on the customer service area of our website.

How do these reels hold up in Salt Water?

Excellent. In fact, most of our field staff are saltwater anglers because the light weight, high capacity reels make them a perfect replacement for heavier reels that hold the same amount of line capacity that they were using. SuperCaster reels are made of components that hold up well in saltwater. All reels have stainless steel ball bearings, body and rotor components that range from composite, to aircraft grade carbon fiber to anodized aluminum. SuperCaster reels have sealed drags to keep water out of the drag.

What are the gear ratio’s?

Gear ratios are low, but the main point is these reels retrieve line at 29” to 31” per turn of the handle. Compared to current reels that would equal a better than a 6 to 1 ratio.

Where are these reels made?

The reels are made in China, where many of the highest quality reels from the major brands are produced. Unlike these other brands, US REEL is an American company with its products innovated and designed in the US.

Are there parts available?

US REEL currently stocks all parts for its reels and these are available through US REEL at any time. US REEL is also has also established warranty and authorized service centers in several regions of the country, with more to follow.

Is there a ball bearing in the line roller

No. With a new reel the ball bearing works fine, but inevitably the bearing will become noising and rough. Our line roller contains a hi-performance bushing that will not wear out, will not need lubrication and will not become noisy.

Can I buy product directly from US REEL?

US Reel products are sold through qualified distribution and retailers, not direct.

What kind of warranty comes with the reel?

US REEL products come with a one year, standard warranty. Basically stating that if there is found to be any manufacturer’s defect which causes the product to fail or not to operate properly within one year of purchase, we will fix or replace the reel for no charge.

How do I become a US REEL dealer?

US REEL are now sold by almost every distributor in the country which makes it a simple process. To find one go to our distributor locator page. When you do, let us know and we will add you to our dealer locator to let anglers in your area know you carry SuperCaster reels.

Contact Us | FAQs | Tel: (314) 962-9500

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